They it’s not what you know, but who you know. We are going to discuss that theory and much more as we look at why relationships are at the core of all business these days and how our ability to manage them is paramount if we are going to be successful in practically any job.

In today’s episode, cohosts Dr. Tobin Porterfield and Bob Graham discuss:

  • How changes in the work world necessitate building more relationships
  • How to manage relationships
  • Examples of well managed and poorly managed relationships
  • The benefits of managing relationships with workers, former colleagues, bosses and others

Here are some hints for better managing business relationships:

  • Make amends. If you have a bad business relationship, fix it. Now.
  • Scroll through your phone contacts every week or two. I sometimes see someone’s contact information that I haven’t talked to and have called or emailed them right away. Everything happens for a reason.
  • Find beneficial ways to interact. I like to send articles to people that I think they might find valuable. They seem to like it. It shows I am thinking of them, and it’s easy enough to send an article.
  • Just say hey. Sometimes it’s great to hear from someone who you haven’t heard from in a while. I had a former coworker who I helped mentor contact me recently out of the blue. She told me she missed “my first mentor.” It made my day.
  • Use LinkedIn. I love LinkedIn. It allows me to know what other people are up to, to be able to contact them when they change jobs or locations and it’s all free. I like to see who is celebrating birthdays, job anniversaries or whatever else. I respond often, and it pays off. Ten minutes in the morning or evening can yield great fruit with LinkedIn, or do it every Sunday night.
  • Be grateful. If all else fails, contact someone at least once a week who has had a profound effect on your career and tell him or her that. Believe me, if that’s where the conversation starts, it will end much better – for both of you.

Have you joined The Soft Skills Revolution at The Soft Skills Revolution? Why not? We are giving resources out for free to people interested in better understanding their soft skills. It’s free and it’s easy. Just provide your email and away you go. Nothing to buy or sell. Jut go to thesoftskillsrevolution.com.

Next Week

Next week, we will tackle another soft skill. New episodes come out each Wednesday. Until next week, thanks for listening, good day and good soft skills.

 

 

People ask us all the time how we got into soft skills so today, we’re going to explain how each of us came to this place and why we know soft skills are so important. All that and more in a few seconds.

Cohosts Dr. Tobin Porterfield and Bob Graham discuss:

  • Their individual paths toward leading the soft skills revolution
  • Why they feel compelled to lead this charge
  • Examples from their lives, including one from supply chain work, where soft skills made all the difference

If you liked what you heard today or in another episode, then give us a great review on iTunes or wherever you get your podcasts. Share our podcast with someone you know. And by all means, go to TheSoftSkillsRevolution.com and join our revolution. We want to change the world’s view on soft skills and you can help us.

Next week

We will look at another one of the soft skills. New episodes are posted every Wednesday.

 

We celebrate our first anniversary of the podcast with a celebration, with lessons learned, and even some hints of what’s in the pipeline for the podcast and soft skills on this week’s Serious Soft Skills podcast.

Cohosts Dr. Tobin Porterfield and Bob Graham discuss the following:

  • What they didn’t expect about podcasting
  • How they and the podcast has evolved over the year
  • Why the podcast is so topical
  • What the Soft Skills Revolution is
  • How soft skills fit in with technical skills
  • More soft skills in more ways

Next Week

We will be discussing the emergence of cobots and what they mean for soft skills. It’s cutting edge and you won’t want to miss it. New episodes come out every Wednesday.

Yes, it’s shameless self-promotion, but someone has to do it. And Cohosts Dr. Tobin Porterfield and Bob Graham finally celebrate the long-awaited release of the paperback version of The 55 Soft Skills That Guide Employee and Organizational Success and explain how reading it will help anyone who works.

 

Among the topics they discuss in this short episode are:

  • How they came up with all 55 soft skills
  • Their surprise at how many soft skills employees use
  • The logic of the book
  • Where employees and leaders can benefit from reading the book
  • How to get the book

Want to buy our book, The 55 Soft Skills That Guide Employee and Organizational Success? Visit Amazon.

Next week

We will go back to our list of 55 soft skills to explain how another one of them works and why it matters in the workplace.

Responding to listeners questions the co-hosts explain why people don’t talk much about soft skills and how often we call on our soft skills, often without even being aware of it.

Co-hosts Dr. Tobin Porterfield and Bob Graham answer questions about soft skills from some of their listeners in this episode.

Among the topics they discuss:

  • How soft skills tend to be overlooked
  • Why people fail to recognize the role of soft skills
  • How combining soft skills with technical skills makes employees and organizations better

Don’t miss our free ebook offer for our ebook, The 55 Soft Skills that Guide Employee and Organizational Success, using a special coupon code that we mention in the middle of this episode.

Next Week

We will be exploring the soft skill of adapting to change and prioritizing and how it helps people be more successful in their jobs.

Dr. Tobin Porterfield and Bob Graham explain how to become more effective as a networker, what soft skills you should be applying and how you can overcome your fears and reluctance to make connections that can enhance your career.

 

LinkedIn.com in 2016 found that 85% of all jobs come from networking. Therefore, our ability to be successful at formal and informal networking can play a huge role in our career enhancement and opportunities.

Among the topics they discuss are:

  • How to approach networking
  • Networking for introverts or reluctant networkers
  • Negotiating your way through formal networking events
  • Ways to win at informal networking events
  • Networking as a means of building trust, which can may lead to business
  • What your network can do for you and others in your network
  • How networking can help you better understand your customers
  • Taking advantage of opportunities that come through networking
  • Getting ready to be successful at networking
  • The soft skills that underpin successful networking
  • Why “I can help you” won’t work
  • The wingman approach to networking
  • Six things help you to gain trust in seconds

Order our book, The 55 Soft Skills that Guide Employee and Organizational Success, from http://serioussoftskills.com. Use the coupon code “six weeks” to save 50% on the price. But act before the coupon code expires.

Next week

We will dig deeper into becoming a Networking Ninja by playing through some typical scenarios that face people who are networking like how to end a discussion without upsetting anyone.

It’s Week 4 of the Six Weeks of Serious Soft Skills Strategy, where we will be looking at how to incorporate soft skills into a job interview. Armed with this ability, you will zoom to the top of every job search list.

In Episode 29 of the Serious Soft Skills Podcast, Dr. Tobin Porterfield and Bob Graham continue to put soft skills to work for you in your quest to obtain a better job or a promotion. This week, we’re going to talk through how to use soft skills as an interviewee.

Among the topics covered:

  • Soft skills are best conveyed in storytelling, which is a soft skill.
  • Rather than reciting facts, give context.
  • Show passion, show initiative, show you did more than what was required.
  • Why you want to be sticky to the interviewer
  • How long an anecdote or story should be
  • Dealing with open-ended questions
  • Highlighting your transferrable skills
  • How you want to be remembered by the employer or search committee
  • How to take control of the interview and make sure you get to explain your soft skills
  • Dealing with behavioral questions
  • What you need to do in advance to be ready to integrate soft skills into an interview
  • Why you should take EVERY interview offered

Next week

Next week we will be starting the last part of our Six Weeks of Soft Skills Strategy. For the next two weeks, we will look at the soft skills and interviewing from the employer’s perspective. Not only will this help people looking to hire, but potential interviewees will obtain even more insights into how to integrate soft skills into their job search. Coming up next week on the Serious Soft Skills Podcast.

And don’t forget to download your copy of our ebook, The 55 Soft Skills that Guide Employee and Organizational Success, with the coupon code “sixweeks” to get it for free. Until next time, good day, thanks for listening, and of course, good soft skills.

To launch the Six Weeks of Serious Soft Skills Strategy, Dr. Tobin Porterfield and Bob Graham discuss their new book, The 55 Soft Skills that Guide Employee and Organizational Success, its origins and how it will help every employee and leader be more effective this year.

Hosts Dr. Tobin Porterfield and Bob Graham have released a new ebook, The 55 Soft Skills that Guide Employee and Organizational Success, that offers the first comprehensive look at the 55 soft skills they have uncovered through their research of academic research and business.

The hosts also offer a special code to make the $4.99 ebook purchase free. Listen to uncover the discount code.

Get our new ebook, The 55 Soft Skills that Guide Employee and Organizational Success, at http://serioussoftskills.com/resources/the-55-soft-skills-that-guide-employee-and-organizational-success/ Use the coupon code “sixweeks” to get the ebook for free.

In this episode, they also discuss:

  • Their Six Weeks of Serious Soft Skills Strategy, where they will share specific ways to use the 55 soft skills they have uncovered to improve your career and your organization’s success this year and beyond
  • Why they wrote The 55 Soft Skills that Guide Employee and Organizational Success
  • Who can benefit from reading the ebook
  • How to obtain a free copy of the ebook
  • How to leverage the 55 soft skills contained in the ebook to improve your career
  • Where the 55 soft skills can help organizations grow and innovate

Next week

A discussion of how the 55 soft skills addressed in The 55 Soft Skills that Guide Employee and Organizational Success can boost your success in a job search.

Some see the soft skill of collaboration as a valuable soft skill, while others say it stunts creativity. The hosts give their views on these divergent points of view.

 

osts Dr. Tobin Porterfield and Bob Graham explore the various views regarding the soft skill of collaboration as a followup to their discussion in Episode 22 of what collaboration is.

Topics discussed include:

  • Does collaboration kill creativity, as Geoffrey James suggests in an Inc. magazine article, Collaboration Kills Creativity, According to Science?
  • Do teams add or distract from collaboration?
  • Taking academic research to real-world situations
  • How collaboration empowers us to solve problems in this complex business world
  • Can collaboration fall into “group think”?
  • Does collaboration fuel our need for socialization?
  • What problems are better solved as individuals
  • How collaboration creates holistic and effective solutions to complex problems
  • What’s the line between a situation needing collaboration and individual creativity
  • When does collaboration fit into problem-solving
  • When creative processes should call in collaboration
  • Headline writing and collaboration
  • The cost benefit evaluation of collaboration
  • Exploring Morten T. Hansen’s views in the article, When Internal Collaboration Is Bad for Your Company
  • When the cost benefit should be evaluated and what the assessment can accomplish
  • When to quit a project

Next Week

We’ll look at another soft skill, written communication, and how it plays a critical role in relationships and effectiveness.

Collaboration among workers can be the jet fuel for teams, pushing them to solve problems and achieve results that they could not have accomplished separately.

 

Hosts Dr. Tobin Porterfield and Bob Graham discuss what collaboration is, why it is so beneficial to organizations and what it can deliver to teams and organizations.

Topics discussed include:

  • What collaboration is
  • How people’s perspectives have to align for collaboration to occur
  • Why collaboration gets us to a better spot
  • How collaboration stokes problem-solving
  • The distinction between collaboration for creative endeavors versus collaboration in getting products developed
  • Why collaboration is vital to supply chains and other services
  • What’s a “rallying point” and why do we need it to have successful collaboration
  • A “reel” example of collaboration
  • What underlies any effective collaboration
  • The soft skills that underpin all good collaboration
  • What mutual interdependence is and why it enables good collaboration
  • The best ways for collaboration to start
  • The role of the leader in facilitating collaboration
  • How passion can ignite collaboration

Next Week

Digging deeper into collaboration in the workplace.