No one likes to be wrong. And even worse is when that thing we are wrong about is personal. We all have an ego that has to be protected.
Often, effectively developing our soft skills necessitates checking our ego at the door.
Take, for instance, the situation involving a team leader who gave a bad presentation that we talked about last time.
To improve on his presentation would require him to first and foremost admit that something wasn’t right about his presentation. None of us like to work hard on something only to see it fail, especially when it is something as personal as a presentation. We struggle to separate the mechanics of the presentation from what it says about us as a person.
We see this problem occur in our students all the time. Their presentation has some problems, but they internalize the feedback, whether from other students or their instructor, as an indictment of who they are inside.
That inability to separate Presentation Me from Real Me often lead them to become defensive, which in turn discourages people from giving them the feedback they need to become better. If you think for a second, you can probably come up with a similar situation in your own life. We all do it.
Until we realize that good, honest feedback isn’t a bad thing, but the thing to help us get better. When we check our ego at the door, our soft skills, no matter what they are, will begin to improve exponentially.