Here’s a snippet from Episode 37 on Paying Attention to Detail.
Our latest Serious Soft Skills Podcast looks at how paying attention to details can help an individual, the team and the organization. But unfortunately, most of us struggle with this important soft skill. Learn why it matters and how to do it better in this episode of Serious Soft Skills.
Cohosts Dr. Tobin Porterfield and Bob Graham explore the many important benefits of paying attention to details.
Among the topics they cover:
- Who benefits from our attention to detail
- What happens when we don’t pay attention to details
- How to pay attention to details more effectively
- Eight hints for better paying attention to details
The Serious Soft Skills Podcast will explain how complying with standards makes the soft skills list.
Co-hosts Dr. Tobin Porterfield and Bob Graham talk about setting goals and prioritizing, which together make an important soft skills for managers, leaders and any employee.
Setting goals, as in organizing and prioritizing your work, is critical for team success. To make sure everyone is working toward the same overall goal, we need to assign tasks. Those tasks have to be completed on time or else others will be waiting.
Among the topics they address:
- Examples of where setting goals and prioritizing are critical to achieving results.
- How most of us have deadlines each day, week or month.
- Why these goals have to be in sync
- Tips for setting goals
- Being SMART
We can set our own priorities in a day, evaluating what needs to be done, what others might need from us, what we need from others. The best employees are updating their priorities as situations change throughout the day. They don’t write a list in pen, but rather in pencil, with an eraser.
Good leaders and managers set realistic priorities and goals for their staff, ideally with their consent and buy-in. Rather than telling people what to do, they work with people to align personal and organizational goals to be the same. This shared vision can be powerful, especially when things go wrong. And they will.
No matter how much we prioritize, things go wrong. How we deal with it — by readjusting — can make or break us and our organizations.
Responding to listeners questions the co-hosts explain why people don’t talk much about soft skills and how often we call on our soft skills, often without even being aware of it.
Co-hosts Dr. Tobin Porterfield and Bob Graham answer questions about soft skills from some of their listeners in this episode.
Among the topics they discuss:
- How soft skills tend to be overlooked
- Why people fail to recognize the role of soft skills
- How combining soft skills with technical skills makes employees and organizations better
Don’t miss our free ebook offer for our ebook, The 55 Soft Skills that Guide Employee and Organizational Success, using a special coupon code that we mention in the middle of this episode.
We will be exploring the soft skill of adapting to change and prioritizing and how it helps people be more successful in their jobs.
Enthusiasm is not just a soft skills; it’s an attitude, a choice we make that is often heavily influenced by our workplace culture, but more importantly, success. We’ll discuss how and why enthusiasm is important in every workplace.
Co-hosts Dr. Tobin Porterfield and Bob Graham discuss the following:
- The value of enthusiasm and why it’s a soft skill
- The Fake It Till You Make It reality
- Enthusiasm is a form of professionalism
- How optimism fuels enthusiasm
- Tips for how to look enthusiastic, even when you aren’t
- Why enthusiasm is infectious and how the opposite is cancerous
- How team members can help a person who lacks enthusiasm
- Winston Churchill’s view of enthusiasm and its effect on success
- Why managers and leaders have to bring the enthusiasm
- Where journaling and daily reflection can help you retain the enthusiasm
- Making sure failures don;’t pile up
- Portraying things to encourage enthusiasm
- Avoiding manufactured enthusiasm
We will answer more questions from our listeners on soft skills in their workplace.
More than four-in-five jobs come from connections, making networking a critical piece of any job search or path toward promotion. And at its core, any kind of networking calls on our soft skills.
Dr. Tobin Porterfield and Bob Graham discuss:
- Why focusing on the perfect customer during networking can ruin any event
- How every contact you make could be a vitally important one someday
- How networking differs from speed dating
- Building value through networking is the name of the game
- Some examples of good and bad networking
- How natural discussion can do more for networking than anything contrived.
- Opening doors to discovery
- The serendipity of networking
- How you can’t make a customer from networking
- The art of graceful exits from discussions and how to do it without seeming like a jerk
- The do’s and don’ts of networking
- Bob’s Three-Card Rule
- Toby’s rules for giving out business cards
- Methods to manage any followup
- The Rule of Threes
We’ll explore the soft skill of enthusiasm and how it makes a major contribution to any business.
Dr. Tobin Porterfield and Bob Graham explain how to become more effective as a networker, what soft skills you should be applying and how you can overcome your fears and reluctance to make connections that can enhance your career.
LinkedIn.com in 2016 found that 85% of all jobs come from networking. Therefore, our ability to be successful at formal and informal networking can play a huge role in our career enhancement and opportunities.
Among the topics they discuss are:
- How to approach networking
- Networking for introverts or reluctant networkers
- Negotiating your way through formal networking events
- Ways to win at informal networking events
- Networking as a means of building trust, which can may lead to business
- What your network can do for you and others in your network
- How networking can help you better understand your customers
- Taking advantage of opportunities that come through networking
- Getting ready to be successful at networking
- The soft skills that underpin successful networking
- Why “I can help you” won’t work
- The wingman approach to networking
- Six things help you to gain trust in seconds
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We will dig deeper into becoming a Networking Ninja by playing through some typical scenarios that face people who are networking like how to end a discussion without upsetting anyone.
This is the last week of our Six Weeks of Serious Soft Skills Strategy and this week we look at a specific job posting and talk about how the employer could have better integrated soft skills into the job posting, valuable information for employers and job seekers.
In this week’s episode, Dr. Tobin Porterfield and Bob Graham discuss various aspects of integrating soft skills into a job announcement.
Among the topics they discuss are:
- Getting soft skills into the competencies and qualifications an employee needs
- How to combine soft skills into one bullet in an employment announcement
- Taking what’s in the job add and adding a story about your soft skills
- Talking about a situation that covers lots of soft skills in the cover letter
- Why a story is worth a thousand promises of what we can do
- Using an employment advertisement to set good candidates up to succeed
- How to show growth, not experience, at a job
- How applicants can read between the lines of a job posting
- Being a rock versus a rock star
- Using soft skills to develop the fiber of your organization
We start the first of two weeks of how to become a Networking Ninja. Networking is an important career skill, encompassing many soft skills. We’ll break it down and give you some real good hints for networking effectively, even if you are an introvert.
In Week 5 of our Six Weeks of Serious Soft Skills Strategy, we look at how to implement soft skills into the hiring process, which will provide valuable insights into the process for hiring managers and job applicants.
Dr. Tobin Porterfield and Bob Graham, co-hosts of the Serious Soft Skills Podcast, cover the following topics:
- Avoiding the trap of only looking at technical skills
- Evaluating applicants’ functional skills along with soft skills
- How applicants can articulate how they can blend soft skills with technical skills are the gold standard
- How the best applicants can explain how they transfer technical information into actionable skills in the workplace
- Why open-ended questions encourage good applicants to talk about their soft skills
- How standard questions can help compare candidates and specific soft skills you are seeking
- Gearing questions around soft skills
- Why it might help to provide foundational questions in advance of an interview
- Why checking of qualifications is not the best way to interview
- Asking “how” questions
- What are the best methods for evaluating technical skills outside of the interview
- Proven tips for conducting a good interview for you and your interviewee
In Week 6, our final week of our Six Weeks of Serious Soft Skills Strategy, we will dig deeper into how to integrate soft skills into the hiring process so employers can find better-fitting candidates who can help their organizations grow.
It’s Week 4 of the Six Weeks of Serious Soft Skills Strategy, where we will be looking at how to incorporate soft skills into a job interview. Armed with this ability, you will zoom to the top of every job search list.
In Episode 29 of the Serious Soft Skills Podcast, Dr. Tobin Porterfield and Bob Graham continue to put soft skills to work for you in your quest to obtain a better job or a promotion. This week, we’re going to talk through how to use soft skills as an interviewee.
Among the topics covered:
- Soft skills are best conveyed in storytelling, which is a soft skill.
- Rather than reciting facts, give context.
- Show passion, show initiative, show you did more than what was required.
- Why you want to be sticky to the interviewer
- How long an anecdote or story should be
- Dealing with open-ended questions
- Highlighting your transferrable skills
- How you want to be remembered by the employer or search committee
- How to take control of the interview and make sure you get to explain your soft skills
- Dealing with behavioral questions
- What you need to do in advance to be ready to integrate soft skills into an interview
- Why you should take EVERY interview offered
Next week we will be starting the last part of our Six Weeks of Soft Skills Strategy. For the next two weeks, we will look at the soft skills and interviewing from the employer’s perspective. Not only will this help people looking to hire, but potential interviewees will obtain even more insights into how to integrate soft skills into their job search. Coming up next week on the Serious Soft Skills Podcast.
And don’t forget to download your copy of our ebook, The 55 Soft Skills that Guide Employee and Organizational Success, with the coupon code “sixweeks” to get it for free. Until next time, good day, thanks for listening, and of course, good soft skills.