Pressure is one of the realities in today’s fast-paced business environment. To not be able to deal well with pressure is to practically guarantee you will be ineffective in performing your job. Today, we will discuss dealign with pressure and give some tips for handling pressure at work.

Cohosts Dr. Tobin Porterfield and Bob Graham discuss:
* Finding the sweet spot in handling pressure
* The Yerkes-Dodson Law
* Pressure and control

Some suggestions for dealing with stress:

1. Accept that stress is a part of life and work. Don’t fight it. Don’t complain about it. Just acknowledge it.
2. Anticipate stressors. If you know a deadline is coming, make sure you eat well, get a good night sleep and clear as much as possible in advance of that day.
3. Don’t take on other people’s stress. Different things cause each of us stress. Listen to others, but don’t make someone else’s stress yours.
4. Make time for daily stress-busting activities. Taking a walk, deep breathing, meditation, journaling, exercise are among the strategies many people use to combat stress.
5. Don’t make stress worst than it is. Stress will come and go. Can you remember the stressors in your life two months or two years ago? Probably not. Just let them go.

Have you joined The Soft Skills Revolution? We are giving resources out for free to people interested in better understanding their soft skills. It’s free and it’s easy. Just provide your email and away you go. Nothing to buy or sell. Jut go to thesoftskillsrevolution.com.

Next week

We will tackle another soft skill. New episodes come out each Wednesday.

They it’s not what you know, but who you know. We are going to discuss that theory and much more as we look at why relationships are at the core of all business these days and how our ability to manage them is paramount if we are going to be successful in practically any job.

In today’s episode, cohosts Dr. Tobin Porterfield and Bob Graham discuss:

  • How changes in the work world necessitate building more relationships
  • How to manage relationships
  • Examples of well managed and poorly managed relationships
  • The benefits of managing relationships with workers, former colleagues, bosses and others

Here are some hints for better managing business relationships:

  • Make amends. If you have a bad business relationship, fix it. Now.
  • Scroll through your phone contacts every week or two. I sometimes see someone’s contact information that I haven’t talked to and have called or emailed them right away. Everything happens for a reason.
  • Find beneficial ways to interact. I like to send articles to people that I think they might find valuable. They seem to like it. It shows I am thinking of them, and it’s easy enough to send an article.
  • Just say hey. Sometimes it’s great to hear from someone who you haven’t heard from in a while. I had a former coworker who I helped mentor contact me recently out of the blue. She told me she missed “my first mentor.” It made my day.
  • Use LinkedIn. I love LinkedIn. It allows me to know what other people are up to, to be able to contact them when they change jobs or locations and it’s all free. I like to see who is celebrating birthdays, job anniversaries or whatever else. I respond often, and it pays off. Ten minutes in the morning or evening can yield great fruit with LinkedIn, or do it every Sunday night.
  • Be grateful. If all else fails, contact someone at least once a week who has had a profound effect on your career and tell him or her that. Believe me, if that’s where the conversation starts, it will end much better – for both of you.

Have you joined The Soft Skills Revolution at The Soft Skills Revolution? Why not? We are giving resources out for free to people interested in better understanding their soft skills. It’s free and it’s easy. Just provide your email and away you go. Nothing to buy or sell. Jut go to thesoftskillsrevolution.com.

Next Week

Next week, we will tackle another soft skill. New episodes come out each Wednesday. Until next week, thanks for listening, good day and good soft skills.

 

 

People ask us all the time how we got into soft skills so today, we’re going to explain how each of us came to this place and why we know soft skills are so important. All that and more in a few seconds.

Cohosts Dr. Tobin Porterfield and Bob Graham discuss:

  • Their individual paths toward leading the soft skills revolution
  • Why they feel compelled to lead this charge
  • Examples from their lives, including one from supply chain work, where soft skills made all the difference

If you liked what you heard today or in another episode, then give us a great review on iTunes or wherever you get your podcasts. Share our podcast with someone you know. And by all means, go to TheSoftSkillsRevolution.com and join our revolution. We want to change the world’s view on soft skills and you can help us.

Next week

We will look at another one of the soft skills. New episodes are posted every Wednesday.

 

Being unable to accept criticism can hurt our ability to advance in our careers, relationships and in life. We will discuss this complicated soft skill and give hints for delivering and responding to it better.

Cohosts Dr. Tobin Porterfield and Bob Graham talk about a number of important issues, including:

  • Why the soft skill of accepting criticism can be difficult to hear
  • How accepting criticism can benefit us and our development
  • What happens when we don’t accept criticism
  • Helping you versus hurting you with criticism
  • When to discount people’s criticism
  • Filtering out the good criticism and retaining ownership
  • Finding people to trust and value who give you constrictive feedback
  • How to give constructive criticism
  • When to table someone’s criticism
  • “The Sandwich Method” of criticism
  • When a cooling off period pays off for everyone   
  • Preventing criticism from paralyzing us
  • Why organizations need to integrate feedback and criticism into their operations to become better
  • Making a case for writing down suggestions, rather than speaking them

Next week

We will address another soft skill and its implications. New episodes come out every Wednesday

Have you joined The Soft Skills Revolution?

A Forbes.com article, How to Hire the Right People to Help Your Organization Success by Sally Percy, suggests that employers are undervaluing soft skills, which seems silly in this low-unemployment business climate. We will discuss the technical skills fixation and why it hurts employers in this episode of the Serious Soft Skills Podcast.

Among the topics cohosts Dr. Tobin Porterfield and Bob Graham discuss are:

  • Why focusing on technical skills is comfortable, but difficult to enable proper hiring.
  • Why combining technical skills and soft skills is the key to business success
  • How employers have become lazy when it comes to soft skills
  • Job qualifiers and job winners
  • Why employers need to get past the fishing expedition in using soft skills to hire
  • How hiring with a soft-skills focus helps create a better cultural fit

 Next week

We explore one of the more complicated soft skills: accepting criticism. New episodes every Wednesday.

 

In this episode we launch The Soft Skills Revolution. We discuss why it matters, what it means and how you can help.

Among the topics cohosts Dr. Tobin Porterfield and Bob Graham discuss are:

*Why the soft skills revolution must occur

*How a successful revolution would change the workplace.

Join the revolution at TheSoftSkillsRevolution.com.

Next week

Why hiring is all wrong and what soft skills could do to help it. New episodes every Wednesday.

Cobots, robots working collaborating with people to accomplish specific tasks like deep tissue massage, are a reality and they are going to change how we look at work. We will explore how soft skills will enable us to react effectively in this weeks’ episode.

Among the topics cohosts Dr. Tobin Porterfield and Bob Graham talk about this week include”

  • How robots learn tasks
    How robots are learning new steps and the latest in robot technology
    Robots are becoming a bigger part of the job world
    How new technology is changing our soft skills
    Examples of when soft skills exceed the capabilities of a robot
    Why humans will always be needed

Next week

Another soft skill will land front and center in our discussion. See which one every Wednesday.

We celebrate our first anniversary of the podcast with a celebration, with lessons learned, and even some hints of what’s in the pipeline for the podcast and soft skills on this week’s Serious Soft Skills podcast.

Cohosts Dr. Tobin Porterfield and Bob Graham discuss the following:

  • What they didn’t expect about podcasting
  • How they and the podcast has evolved over the year
  • Why the podcast is so topical
  • What the Soft Skills Revolution is
  • How soft skills fit in with technical skills
  • More soft skills in more ways

Next Week

We will be discussing the emergence of cobots and what they mean for soft skills. It’s cutting edge and you won’t want to miss it. New episodes come out every Wednesday.

 

Age, ethnic, cultural, socioeconomic, political, social and lifestyle diversity is a reality in today’s workplace. In this episode of the Serious Soft Skills Podcast, we will discuss what being culturally aware means and how to avoid being culturally unaware.

Among the topics Dr. Tobin Porterfield and Bob Graham discuss in this episode:

  • Dealing with diversity in the workplace and how it affects performance, innovation and meeting customers’ needs
  • The example in computers and how they look differently for a 60 year old vs. a 20 year old
  • Why we need to try to see the world more broadly than only through our own eyes
  • How opportunities are lost when we go blindly or avoid situations
  • Awareness of where diversity issues arises is the first step
  • When we put people in a place of being an outsider and how it hurts us
  • Something as simple as food can raise issues or diffuse them
  • How Goleman’s work on emotional intelligence set the stage, but does not full cover cultural awareness
  • Individual and organizational responsibility for recognizing and leveraging people’s differences
  • How mentoring and one-on-one interactions, and even our peers, can help us become more adept
  • Finding similarities can overcome great challenges

Hints for Being More Culturally Aware

  1. Avoid doing anything that could marginalizing one or more individuals.
  2. Ensure your organization is setting a tone for inclusion
  3. Engage in self-reflection to become better (see Episode 14)

Next week

Serious Soft Skills will celebrate its first anniversary with a look at the last year, what’s coming up for us  in the new year and a celebration.

We always hear how important a positive attitude is, but why and how do we ensure we have a positive attitude. We’ll tackle how to maintain a positive attitude in this episode of the Serious Soft Skills Podcast.

Cohosts Dr. Tobin Porterfield and Bob Graham explore a variety of topics related to the soft skill of having positive attitude.

Among the topics they address are:

  • What if we bring a negative attitude to a situation
  • The negative effects of creating a hero among teams
  • “Faking it until you make it”
  • Pushing forward despite stumbles
  • Moving past problems
  • Confidence in myself and my team
  • Finding ways to overcome challenges
  • Being honest and open and how to leads to trust among team members
  • How sparks and cobbled together ideas can fuel better outcomes
  • Naysayers never get promoted
  • Not falling into the unrealistic and non-optimistic perspective

Tips for keeping or restoring your positive attitude

1. Set realistic goals and recognize when you achieve them
2. Don’t let setbacks dig into you
3. Be grateful – we all need others to succeed
4. Smile
5. Sleep well and eat well
6. Laugh at yourself
7. Populate your life with positive people
8. Don’t get stuck in the weeds

Next week

We will look at the complicated soft skills of understanding the ethical implications of our decisions.