In the second week of the Six Weeks of Serious Soft Skills Strategy, Dr. Tobin Porterfield and Bob Graham talk about integrating soft skills into cover letters and resumes.

 

Most employers continue to focus on technical skills, which are critical in their hiring decisions. But applicants who look for matches and exploit those matches can position themselves ahead of other candidates and show employers why they are perfect for a position.

Among the topics they discuss in this episode are:

  • Why job searches usually mean short staffing when they need to make the right choice when short-staffed
  • How to make an employer see how you fit into an organization
  • Understanding a company and how to be a perfect match
  • Storytelling and being “sticky” in the process
  • The categorization effect on hiring
  • How to cut through the stack of resumes
  • Why employers are looking to eliminate applicants
  • The difference between job qualifiers and job winners
  • A practical application of what we are discussing with an actual job posting
    How storytelling is key to getting interviews, especially if you are age 40 and above

Next Week

Week 3 of Six Weeks of Serious Soft Skills Strategy will explore how to integrate soft skills into cover letters and resumes to improve your chances of getting a job interview.

A discussion of the pros and cons of the name “soft skills” and whether other names are better and avoid relegating them to second-class status in the workplace.

 

Hosts Dr. Tobin Porterfield and Bob Graham explore the name “soft skills” and if it’s a good moniker for all of the skills employees and organizations use in combination with technical skills.

Among the topics they discuss:

  • Why some people think soft skills is derogatory and minimizes the role these skills play in the workplace, job hunts and other aspects of work
  • The roots of the name “soft skills” and why those roots may make it the right name
  • What “hard skills” are and how they have evolved
  • Using the language that fits the culture you are working with
  • Should soft skills be called non-technical skills, professional skills, communication skills, critical skills, emotional intelligence
  • The complexity of soft skills doesn’t match the name
  • The subjective nature of soft skills and how that further complicates naming them
  • Technical skills alone don’t serve us
  • Blending technical skills and soft skills make the difference in all workplaces

Contact us at podcast@SeriousSoftSkills.com or tweet us at @RealSoftSkills if you have an idea for a better name

Next Week

We start our Six Weeks of Serious Soft Skills Strategy. Just in time for the new year, we provide employees at all levels with the strategies to put their soft skills forth when looking for a new job — or looking for the right new hire.

Written communication is an important skill, for it is often our first — and potentially — lasting impression of a person. We’ll discuss good writing and give tips for how to write better.

 

Hosts Dr. Tobin Porterfield and Bob Graham talk about the important soft skill of written communication in this episode. Among the topics they cover are:

  • How our writing is often where people first encounter us
  • Why writing conveys what’s inside our minds
  • Writing tells us about how someone sees the world, sees his or her role in the world and what he wants to accomplish.
  • Understanding audience and its role in writing well
  • How writing in our own language may not be the best way to write
  • The writer’s role as a “reader’s advocate” and taking the reader’s perspective on your writing
  • Putting actions steps early in writing
  • Good writing encourages reader action
  • How writers inadvertently discourage their readers
  • Why the pile of emails to get to exists and why it’s the email writer’s fault
  • The 3-sentence and 4-sentence email pledge
  • How getting away from typewriters has spawned worse writing
  • The deadly action of Reply All and what it says to your reader
  • Respecting and using your awareness of your audience to improve your writing
  • No matter where you are in your writing life, a list of easy ways to dramatically improve your writing today
  • The value of spell checkers and grammar checkers
  • Why big words might not be your writing friend
  • Why great words should not be overused
  • How verbs really do drive sentences
  • Self-editing and outside editing help
  • An easy, fun way to edit your writing
  • The financial equivalent of wasted words in your writing
  • Tips for helping readers find key information
  • Making your writing “sticky”
  • How subject lines and file names can help the recipient of your communication
  • The number one worst thing to do with email

Next Week

We’ll be looking at another soft skill on our list of 55 soft skills. Email us at podcast

Some see the soft skill of collaboration as a valuable soft skill, while others say it stunts creativity. The hosts give their views on these divergent points of view.

 

osts Dr. Tobin Porterfield and Bob Graham explore the various views regarding the soft skill of collaboration as a followup to their discussion in Episode 22 of what collaboration is.

Topics discussed include:

  • Does collaboration kill creativity, as Geoffrey James suggests in an Inc. magazine article, Collaboration Kills Creativity, According to Science?
  • Do teams add or distract from collaboration?
  • Taking academic research to real-world situations
  • How collaboration empowers us to solve problems in this complex business world
  • Can collaboration fall into “group think”?
  • Does collaboration fuel our need for socialization?
  • What problems are better solved as individuals
  • How collaboration creates holistic and effective solutions to complex problems
  • What’s the line between a situation needing collaboration and individual creativity
  • When does collaboration fit into problem-solving
  • When creative processes should call in collaboration
  • Headline writing and collaboration
  • The cost benefit evaluation of collaboration
  • Exploring Morten T. Hansen’s views in the article, When Internal Collaboration Is Bad for Your Company
  • When the cost benefit should be evaluated and what the assessment can accomplish
  • When to quit a project

Next Week

We’ll look at another soft skill, written communication, and how it plays a critical role in relationships and effectiveness.

Collaboration among workers can be the jet fuel for teams, pushing them to solve problems and achieve results that they could not have accomplished separately.

 

Hosts Dr. Tobin Porterfield and Bob Graham discuss what collaboration is, why it is so beneficial to organizations and what it can deliver to teams and organizations.

Topics discussed include:

  • What collaboration is
  • How people’s perspectives have to align for collaboration to occur
  • Why collaboration gets us to a better spot
  • How collaboration stokes problem-solving
  • The distinction between collaboration for creative endeavors versus collaboration in getting products developed
  • Why collaboration is vital to supply chains and other services
  • What’s a “rallying point” and why do we need it to have successful collaboration
  • A “reel” example of collaboration
  • What underlies any effective collaboration
  • The soft skills that underpin all good collaboration
  • What mutual interdependence is and why it enables good collaboration
  • The best ways for collaboration to start
  • The role of the leader in facilitating collaboration
  • How passion can ignite collaboration

Next Week

Digging deeper into collaboration in the workplace.

Just in time for Thanksgiving and the holidays, a listener suggests that we add being appreciative to the list of 55 soft skills and how it affects organizational culture.

 

Dr. Tobin Porterfield and Bob Graham weigh whether being appreciative or thankful should be added to the list of 55 soft skills.

Topics they address include:

  • How the suggestion came up.
  • How the original list of 55 soft skills were developed.
  • A case for adding being appreciative or thankful.
  • Some soft skills that aren’t job-description items, but still important.
  • Where appreciation ranks on employees’ considerations at a job.
  • What happens when we aren’t appreciative.
  • The drain on organizations from a lack of appreciation.
  • How appreciation helps build a strong core work structure.
  • A discussion on the “core” skills that go before soft skills development.
  • How the creative process works to develop these skills.

Being persuasive is a foundational soft skill that everyone in an organization has a responsibility to use, although it’s vitally important to being a successful leader.

 

 

Dr. Tobin Porterfield and Bob Graham discuss the soft skill of being persuasive and how it use can spur an organization’s growth.

Among the topics they discuss are:

  • Why being persuasive makes our list
  • How to differentiate between manipulation and persuasion
  • A working definition of persuasion
  • How persuasion leads to “buy-in”
  • How persuasion is about attraction
  • Identifying what makes a proposal fit the goals of an organization and how being persuasive fits in
  • When to set aside an idea because the buy-in is missing
  • Knowing when to move things forward
  • When persuasion becomes office politics and how to avoid it
  • Examples of persuasive arguments
  • How to ask for a raise using persuasion
  • Tips for what any
  • persuasion ultimately needs to include
  • When persuasion can run amok
  • When persuasion reaches coalescence
  • How understanding your audience is critical to any effective persuasion
  • Where an organization’s history plays into persuasion

Next week

We will explore a listener’s timely suggestion for another soft skill to add to our list of 55 soft skills.

Delegation, one of the 55 soft skills, helps determine which human resources to delegate to specific tasks to ensure organizational effectiveness.

In this episode, the hosts, Dr. Tobin Porterfield and Bob Graham, discuss:

  • What delegation is
  • The intentionality of delegation
  • How return on assets (ROA) plays into deciding when to delegate
  • How delegation can build a better, deeper team
  • When delegation becomes shirking and avoiding the Tom Sawyer approach
  • How to know when good delegation is occurring
  • What managers should always be asking themselves
  • How an article from the Harvard Business Review written in 1974 explains good and bad delegation ( https://hbr.org/1999/11/management-time-whos-got-the-monkey )
  • Why poor delegation is actually worse than no delegation at all
  • The key to ensuring that delegation works well and builds organizations
  • What the closed loop is and how it helps ensure effective delegation

Next week

We’ll discuss being persuasive, why it makes the list of soft skills and how it plays out in the workplace.

Environment, while not a soft skill, plays a critical role in which soft skills we use and how we use them. Hosts Dr. Tobin Porterfield and Bob Graham discuss the role of environment in this episode.

 

Environment is not a soft skill, but it performs an important role in determining which soft skills to use and how to use them.

In this episode, the hosts discuss:

  • Why soft skills are dependent on the environment in which they are employed.
  • How environment might play into when to ask of a raise
  • How to be conscious of the environment to ensure maximum success in achieving objectives
  • How the environment might shift and what to do when it happens
  • Why face-to-face discussion beats emails
  • How you can keep people focused when talking to them on the phone
  • The wrapper effect of environment in using technical skills and soft skills
  • Why reading the environment accurately is as important as what technical skills and soft skills you employ

In sum, recognizing and responding to specific environments is key to the success of blending soft skills and technical skills together, and success in that blending can spur creativity, growth, opportunity and innovation.

Next Week

We answer listener questions.

Meeting facilitation may not seem like a soft skill, but it can easy serve as a gateway to more productivity and opportunity for leaders, managers and organizations.

 

Hosts Dr. Tobin Porterfield and Bob Graham discuss the cost and culture surrounding ineffective meetings and why good meetings really do require strong soft skills.

  • In this episode, they discuss:
  • The incredible cost to American companies from unproductive meetings.
  • Why meeting facilitation is on the soft skills list
  • How technology makes meeting planning and management easier
  • Why technology makes meetings even more difficult to facilitate
  • Tips for leading productive meetings
  • Tips for how to be a good meeting attendee
  • Why some meetings might not be necessary
  • The two times that holding a meeting really makes sense
  • Examples of the best and worst meetings
  • The soft skills at play in meetings

Share your best or worst meeting story with them at @RealSoftSkills or at podcast (at) serioussoftskills.com.

Next week’s episode will feature a discussion of the environment in which soft skills operate and how different environments could mean using different soft skills to achieve the same tasks.