They it’s not what you know, but who you know. We are going to discuss that theory and much more as we look at why relationships are at the core of all business these days and how our ability to manage them is paramount if we are going to be successful in practically any job.

In today’s episode, cohosts Dr. Tobin Porterfield and Bob Graham discuss:

  • How changes in the work world necessitate building more relationships
  • How to manage relationships
  • Examples of well managed and poorly managed relationships
  • The benefits of managing relationships with workers, former colleagues, bosses and others

Here are some hints for better managing business relationships:

  • Make amends. If you have a bad business relationship, fix it. Now.
  • Scroll through your phone contacts every week or two. I sometimes see someone’s contact information that I haven’t talked to and have called or emailed them right away. Everything happens for a reason.
  • Find beneficial ways to interact. I like to send articles to people that I think they might find valuable. They seem to like it. It shows I am thinking of them, and it’s easy enough to send an article.
  • Just say hey. Sometimes it’s great to hear from someone who you haven’t heard from in a while. I had a former coworker who I helped mentor contact me recently out of the blue. She told me she missed “my first mentor.” It made my day.
  • Use LinkedIn. I love LinkedIn. It allows me to know what other people are up to, to be able to contact them when they change jobs or locations and it’s all free. I like to see who is celebrating birthdays, job anniversaries or whatever else. I respond often, and it pays off. Ten minutes in the morning or evening can yield great fruit with LinkedIn, or do it every Sunday night.
  • Be grateful. If all else fails, contact someone at least once a week who has had a profound effect on your career and tell him or her that. Believe me, if that’s where the conversation starts, it will end much better – for both of you.

Have you joined The Soft Skills Revolution at The Soft Skills Revolution? Why not? We are giving resources out for free to people interested in better understanding their soft skills. It’s free and it’s easy. Just provide your email and away you go. Nothing to buy or sell. Jut go to thesoftskillsrevolution.com.

Next Week

Next week, we will tackle another soft skill. New episodes come out each Wednesday. Until next week, thanks for listening, good day and good soft skills.

 

 

Natural curiosity or a willingness to learn is a powerful tool, building on the processes, software and techniques that you know are just the foundation for your success.

Among the topics cohosts Dr. Tobin Porterfield and Bob Graham discuss are:

  • How changes in the workplace necessitate the need to be willing to learn
  • How do you tease out a willingness to learn in an application
  • Employers want to see a willingness to learn
  • Curiosity is key
  • Hints for learning new things to promote your professional benefit

Next Week

We will look at another soft skill, dealing with ambiguity. New episodes every Wednesday.

Join The Soft Skills Revolution at SoftSkillsRevolution.com

A Forbes.com article, How to Hire the Right People to Help Your Organization Success by Sally Percy, suggests that employers are undervaluing soft skills, which seems silly in this low-unemployment business climate. We will discuss the technical skills fixation and why it hurts employers in this episode of the Serious Soft Skills Podcast.

Among the topics cohosts Dr. Tobin Porterfield and Bob Graham discuss are:

  • Why focusing on technical skills is comfortable, but difficult to enable proper hiring.
  • Why combining technical skills and soft skills is the key to business success
  • How employers have become lazy when it comes to soft skills
  • Job qualifiers and job winners
  • Why employers need to get past the fishing expedition in using soft skills to hire
  • How hiring with a soft-skills focus helps create a better cultural fit

 Next week

We explore one of the more complicated soft skills: accepting criticism. New episodes every Wednesday.

 

Cohosts Dr. Tobin Porterfield and Bob Graham will tackle the soft skill of complying with standards. Sounds boring, right? Well, they’re going to make it interesting. We promise.

Among the topics they will discuss this week are:

  • Why complying with standards is a soft skill
  • The difference between internal and external standards
  • Written and unwritten standards
  • How the subprime mortgage industry breaking key rules caused a financial collapse
  • When standards need to be challenged or questioned
  • How time can require the need to evaluate old standards
  • When to question standards
  • The expectations that organizations have about complying with standards
  • How organizational culture can help with complying with standards

Next week

We will be talking about an important soft skill that forms a foundation for lots of organizational success: client focus.

Responding to listeners questions the co-hosts explain why people don’t talk much about soft skills and how often we call on our soft skills, often without even being aware of it.

Co-hosts Dr. Tobin Porterfield and Bob Graham answer questions about soft skills from some of their listeners in this episode.

Among the topics they discuss:

  • How soft skills tend to be overlooked
  • Why people fail to recognize the role of soft skills
  • How combining soft skills with technical skills makes employees and organizations better

Don’t miss our free ebook offer for our ebook, The 55 Soft Skills that Guide Employee and Organizational Success, using a special coupon code that we mention in the middle of this episode.

Next Week

We will be exploring the soft skill of adapting to change and prioritizing and how it helps people be more successful in their jobs.

More than four-in-five jobs come from connections, making networking a critical piece of any job search or path toward promotion. And at its core, any kind of networking calls on our soft skills.

Dr. Tobin Porterfield and Bob Graham discuss:

  • Why focusing on the perfect customer during networking can ruin any event
  • How every contact you make could be a vitally important one someday
  • How networking differs from speed dating
  • Building value through networking is the name of the game
  • Some examples of good and bad networking
  • How natural discussion can do more for networking than anything contrived.
  • Opening doors to discovery
  • The serendipity of networking
  • How you can’t make a customer from networking
  • The art of graceful exits from discussions and how to do it without seeming like a jerk
  • The do’s and don’ts of networking
  • Bob’s Three-Card Rule
  • Toby’s rules for giving out business cards
  • Methods to manage any followup
  • The Rule of Threes

Next week

We’ll explore the soft skill of enthusiasm and how it makes a major contribution to any business.

Dr. Tobin Porterfield and Bob Graham explain how to become more effective as a networker, what soft skills you should be applying and how you can overcome your fears and reluctance to make connections that can enhance your career.

 

LinkedIn.com in 2016 found that 85% of all jobs come from networking. Therefore, our ability to be successful at formal and informal networking can play a huge role in our career enhancement and opportunities.

Among the topics they discuss are:

  • How to approach networking
  • Networking for introverts or reluctant networkers
  • Negotiating your way through formal networking events
  • Ways to win at informal networking events
  • Networking as a means of building trust, which can may lead to business
  • What your network can do for you and others in your network
  • How networking can help you better understand your customers
  • Taking advantage of opportunities that come through networking
  • Getting ready to be successful at networking
  • The soft skills that underpin successful networking
  • Why “I can help you” won’t work
  • The wingman approach to networking
  • Six things help you to gain trust in seconds

Order our book, The 55 Soft Skills that Guide Employee and Organizational Success, from http://serioussoftskills.com. Use the coupon code “six weeks” to save 50% on the price. But act before the coupon code expires.

Next week

We will dig deeper into becoming a Networking Ninja by playing through some typical scenarios that face people who are networking like how to end a discussion without upsetting anyone.

This is the last week of our Six Weeks of Serious Soft Skills Strategy and this week we look at a specific job posting and talk about how the employer could have better integrated soft skills into the job posting, valuable information for employers and job seekers.

In this week’s episode, Dr. Tobin Porterfield and Bob Graham discuss various aspects of integrating soft skills into a job announcement.

Among the topics they discuss are:

  • Getting soft skills into the competencies and qualifications an employee needs
  • How to combine soft skills into one bullet in an employment announcement
  • Taking what’s in the job add and adding a story about your soft skills
  • Talking about a situation that covers lots of soft skills in the cover letter
  • Why a story is worth a thousand promises of what we can do
  • Using an employment advertisement to set good candidates up to succeed
  • How to show growth, not experience, at a job
  • How applicants can read between the lines of a job posting
  • Being a rock versus a rock star
  • Using soft skills to develop the fiber of your organization

Next week

We start the first of two weeks of how to become a Networking Ninja. Networking is an important career skill, encompassing many soft skills. We’ll break it down and give you some real good hints for networking effectively, even if you are an introvert.

In Week 5 of our Six Weeks of Serious Soft Skills Strategy, we look at how to implement soft skills into the hiring process, which will provide valuable insights into the process for hiring managers and job applicants.

 

Dr. Tobin Porterfield and Bob Graham, co-hosts of the Serious Soft Skills Podcast, cover the following topics:

  • Avoiding the trap of only looking at technical skills
  • Evaluating applicants’ functional skills along with soft skills
  • How applicants can articulate how they can blend soft skills with technical skills are the gold standard
  • How the best applicants can explain how they transfer technical information into actionable skills in the workplace
  • Why open-ended questions encourage good applicants to talk about their soft skills
  • How standard questions can help compare candidates and specific soft skills you are seeking
  • Gearing questions around soft skills
  • Why it might help to provide foundational questions in advance of an interview
  • Why checking of qualifications is not the best way to interview
  • Asking “how” questions
  • What are the best methods for evaluating technical skills outside of the interview
  • Proven tips for conducting a good interview for you and your interviewee

Next Week

In Week 6, our final week of our Six Weeks of Serious Soft Skills Strategy, we will dig deeper into how to integrate soft skills into the hiring process so employers can find better-fitting candidates who can help their organizations grow.

It’s Week 4 of the Six Weeks of Serious Soft Skills Strategy, where we will be looking at how to incorporate soft skills into a job interview. Armed with this ability, you will zoom to the top of every job search list.

In Episode 29 of the Serious Soft Skills Podcast, Dr. Tobin Porterfield and Bob Graham continue to put soft skills to work for you in your quest to obtain a better job or a promotion. This week, we’re going to talk through how to use soft skills as an interviewee.

Among the topics covered:

  • Soft skills are best conveyed in storytelling, which is a soft skill.
  • Rather than reciting facts, give context.
  • Show passion, show initiative, show you did more than what was required.
  • Why you want to be sticky to the interviewer
  • How long an anecdote or story should be
  • Dealing with open-ended questions
  • Highlighting your transferrable skills
  • How you want to be remembered by the employer or search committee
  • How to take control of the interview and make sure you get to explain your soft skills
  • Dealing with behavioral questions
  • What you need to do in advance to be ready to integrate soft skills into an interview
  • Why you should take EVERY interview offered

Next week

Next week we will be starting the last part of our Six Weeks of Soft Skills Strategy. For the next two weeks, we will look at the soft skills and interviewing from the employer’s perspective. Not only will this help people looking to hire, but potential interviewees will obtain even more insights into how to integrate soft skills into their job search. Coming up next week on the Serious Soft Skills Podcast.

And don’t forget to download your copy of our ebook, The 55 Soft Skills that Guide Employee and Organizational Success, with the coupon code “sixweeks” to get it for free. Until next time, good day, thanks for listening, and of course, good soft skills.