Should We Stop Leaving Voicemails?
The time has come for us to address one of the biggest technology issues of the day: Is leaving a voicemail a waste of time? More often [...]Are You Checking This Critical Metric at the Year’s Halfway Point? (You Should!)
Most business owners and operators typically take stock of their company’s financial at this point in the year, which for most serves as the [...]Seeing Ethical Implications of Decisions Before It’s Too Late
People who appear to hold a strong ethical line gain more trust and respect than those who have less clear ethical boundaries. For this reason [...]Trumpeting Great Customer Service Is a Huge Disservice to Your Customers
If customer service describes how you are differentiate yourself or your company in the marketplace, then you waste words. Great customer service [...]The Rule of Fours Will Make Your Meetings Matter Again
Most meetings don’t matter. While you may dismiss this reality as “part of the job,” think about how 15% of your work time, according to [...]What the Internet Is Not as It Celebrates 30 Years
The World Wide Web, celebrating its 30th anniversary today, is one of the most -- if not the most -- powerful tools launched in the last 50 [...]Communications Success When Some Attendees Are Participating Remotely
Communicating with people who are not in the same location as you for a meeting is complicated. As more meetings occur with people working from [...]Overcoming the Inherent Flaws in the Hiring Process to Actually Get the Job
Most of us assume – foolishly – that we should magically understand and excel at the convoluted process of acquiring a job. That logic, as all [...]It’s Not The Work Pressure But the Loss of Control That Bothers Us
Pressure is one of the realities in today's fast-paced business environment. To not be able to deal well with pressure is to practically [...]4 Ways to Deal With Ambiguity at Work
We all have to face ambiguity, even if we don't want to. And while few of us actually become comfortable with it, we can employ strategies that [...]Why the Age-Old Approach of Hiring Just Doesn’t Work Anymore
Employers still have it all wrong when they hire. They focus too much on job applicants’ technical expertise and not enough on their soft [...]Acting To Build Soft Skills
Each summer more than 100 children of all ages come together to put together a summer production at a church located in Stewartstown, Pa. For [...]How Most Resumes Fail Their Authors on Soft Skills
This LifeHack piece is dead on about the often missing component of resumes. The list offered of soft skills is a great starting point if you [...]Collaboration Always Improves the Odds of Success
Collaboration, an important soft skill, takes many forms, and each form it often enables us to rise above the challenges we face in life. The old [...]So Many Soft Skills Used to Make Just One Decision
Our mind is constantly evaluating the angles, possibilities, benefits and drawbacks of countless decisions, though we rarely think much about [...]When Ego Inhibits Mastering Soft Skills
No one likes to be wrong. And even worse is when that thing we are wrong about is personal. We all have an ego that has to be [...]How Do You Teach Soft Skills?
Critics of the role soft skills play in people's and organization's success often argue that soft skills cannot be taught. We disagree, and not [...]Soft Skills versus Non-Technical Skills
In the midst of all the big issues facing the world right now, one issue that can easily be put to bed is whether to call all skills not [...]