A discussion of the pros and cons of the name “soft skills” and whether other names are better and avoid relegating them to second-class status in the workplace.

 

Hosts Dr. Tobin Porterfield and Bob Graham explore the name “soft skills” and if it’s a good moniker for all of the skills employees and organizations use in combination with technical skills.

Among the topics they discuss:

  • Why some people think soft skills is derogatory and minimizes the role these skills play in the workplace, job hunts and other aspects of work
  • The roots of the name “soft skills” and why those roots may make it the right name
  • What “hard skills” are and how they have evolved
  • Using the language that fits the culture you are working with
  • Should soft skills be called non-technical skills, professional skills, communication skills, critical skills, emotional intelligence
  • The complexity of soft skills doesn’t match the name
  • The subjective nature of soft skills and how that further complicates naming them
  • Technical skills alone don’t serve us
  • Blending technical skills and soft skills make the difference in all workplaces

Contact us at podcast@SeriousSoftSkills.com or tweet us at @RealSoftSkills if you have an idea for a better name

Next Week

We start our Six Weeks of Serious Soft Skills Strategy. Just in time for the new year, we provide employees at all levels with the strategies to put their soft skills forth when looking for a new job — or looking for the right new hire.

Written communication is an important skill, for it is often our first — and potentially — lasting impression of a person. We’ll discuss good writing and give tips for how to write better.

 

Hosts Dr. Tobin Porterfield and Bob Graham talk about the important soft skill of written communication in this episode. Among the topics they cover are:

  • How our writing is often where people first encounter us
  • Why writing conveys what’s inside our minds
  • Writing tells us about how someone sees the world, sees his or her role in the world and what he wants to accomplish.
  • Understanding audience and its role in writing well
  • How writing in our own language may not be the best way to write
  • The writer’s role as a “reader’s advocate” and taking the reader’s perspective on your writing
  • Putting actions steps early in writing
  • Good writing encourages reader action
  • How writers inadvertently discourage their readers
  • Why the pile of emails to get to exists and why it’s the email writer’s fault
  • The 3-sentence and 4-sentence email pledge
  • How getting away from typewriters has spawned worse writing
  • The deadly action of Reply All and what it says to your reader
  • Respecting and using your awareness of your audience to improve your writing
  • No matter where you are in your writing life, a list of easy ways to dramatically improve your writing today
  • The value of spell checkers and grammar checkers
  • Why big words might not be your writing friend
  • Why great words should not be overused
  • How verbs really do drive sentences
  • Self-editing and outside editing help
  • An easy, fun way to edit your writing
  • The financial equivalent of wasted words in your writing
  • Tips for helping readers find key information
  • Making your writing “sticky”
  • How subject lines and file names can help the recipient of your communication
  • The number one worst thing to do with email

Next Week

We’ll be looking at another soft skill on our list of 55 soft skills. Email us at podcast

Some see the soft skill of collaboration as a valuable soft skill, while others say it stunts creativity. The hosts give their views on these divergent points of view.

 

osts Dr. Tobin Porterfield and Bob Graham explore the various views regarding the soft skill of collaboration as a followup to their discussion in Episode 22 of what collaboration is.

Topics discussed include:

  • Does collaboration kill creativity, as Geoffrey James suggests in an Inc. magazine article, Collaboration Kills Creativity, According to Science?
  • Do teams add or distract from collaboration?
  • Taking academic research to real-world situations
  • How collaboration empowers us to solve problems in this complex business world
  • Can collaboration fall into “group think”?
  • Does collaboration fuel our need for socialization?
  • What problems are better solved as individuals
  • How collaboration creates holistic and effective solutions to complex problems
  • What’s the line between a situation needing collaboration and individual creativity
  • When does collaboration fit into problem-solving
  • When creative processes should call in collaboration
  • Headline writing and collaboration
  • The cost benefit evaluation of collaboration
  • Exploring Morten T. Hansen’s views in the article, When Internal Collaboration Is Bad for Your Company
  • When the cost benefit should be evaluated and what the assessment can accomplish
  • When to quit a project

Next Week

We’ll look at another soft skill, written communication, and how it plays a critical role in relationships and effectiveness.

Collaboration among workers can be the jet fuel for teams, pushing them to solve problems and achieve results that they could not have accomplished separately.

 

Hosts Dr. Tobin Porterfield and Bob Graham discuss what collaboration is, why it is so beneficial to organizations and what it can deliver to teams and organizations.

Topics discussed include:

  • What collaboration is
  • How people’s perspectives have to align for collaboration to occur
  • Why collaboration gets us to a better spot
  • How collaboration stokes problem-solving
  • The distinction between collaboration for creative endeavors versus collaboration in getting products developed
  • Why collaboration is vital to supply chains and other services
  • What’s a “rallying point” and why do we need it to have successful collaboration
  • A “reel” example of collaboration
  • What underlies any effective collaboration
  • The soft skills that underpin all good collaboration
  • What mutual interdependence is and why it enables good collaboration
  • The best ways for collaboration to start
  • The role of the leader in facilitating collaboration
  • How passion can ignite collaboration

Next Week

Digging deeper into collaboration in the workplace.